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Islandsurf.com Customer FAQ

Top Answers & How-to Guides

What is Islandsurf.com's Phone Number?

The question we are asked most often is about how to talk to Islandsurf.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is your privacy policy?

Our privacy policy at Islandsurf.com is designed to reassure our customers that their personal information is secure and handled with When you place an order on our website, we collect the necessary information required for processing and shipping your order. This includes your name, address, email, and payment details. This information is used solely for order fulfillment and customer support purposes. We also use cookies on our website to enhance the user experience and provide personalized recommendations. These cookies do not collect any personally identifiable information. Rest assured that we have implemented robust security measures to protect your data from unauthorized access or theft. For more information, please refer to our comprehensive privacy policy page....
Ask any question you have about Islandsurf.com customer service, get an answer now.

Order Tracking

How can I track my order?

You can track your order by logging into your account on our website and accessing the order status page. Once there, you will see...

Newsletter Signup

How can I sign up for your newsletter?

To sign up for our newsletter, simply visit our website and look for the newsletter sign-up option. You can usually find it at the...

Shipping Information

What are your shipping options and costs?

At Islandsurf.com, we offer various reliable shipping options to ensure your order reaches you promptly. For domestic orders within For our international customers, we offer International Economy shipping at $14.99 for orders under $100, and it usually takes 10-20 business days. There's also International Priority shipping available for $24.99, which takes approximately 5-10 business days. Please note that shipping costs may vary for oversized or bulky items. We strive to provide competitive shipping rates while ensuring fast and secure delivery for our customers....

Do you offer international shipping?

Yes, we offer international shipping for our products. At Islandsurf.com, we understand that our customers come from all around the...

Return Policy

What is your return policy?

Our return policy at Islandsurf.com is designed to ensure your complete satisfaction. We understand that sometimes items may not meet...

Expedited Shipping

Do you offer expedited shipping?

Yes, at Islandsurf.com, we offer expedited shipping options for our customers. We understand that sometimes you need your products...

Order Modification

Can I cancel or modify my order?

Yes, you can cancel or modify your order on Islandsurf.com, but there are certain conditions to keep in mind. If you wish to make changes...

Payment Methods

What payment methods do you accept?

We accept several payment methods to provide our customers with convenient and secure transactions. At Islandsurf.com, you can make...

Product Availability

Are all items on your website in stock?

Yes, majority of the items displayed on our website are currently in stock and available for immediate purchase. We strive to ensure...

Size Guide

Do you have a size guide?

Yes, we provide a comprehensive size guide to help you find the perfect fit for your items. Our size guide is available on our website...

Gift Cards

Do you offer gift cards?

Yes, we offer gift cards at Islandsurf.com! Our gift cards make the perfect present for any occasion. Whether you're shopping for a...

Privacy Policy

What is your privacy policy?

Our privacy policy at Islandsurf.com is designed to reassure our customers that their personal information is secure and handled with When you place an order on our website, we collect the necessary information required for processing and shipping your order. This includes your name, address, email, and payment details. This information is used solely for order fulfillment and customer support purposes. We also use cookies on our website to enhance the user experience and provide personalized recommendations. These cookies do not collect any personally identifiable information. Rest assured that we have implemented robust security measures to protect your data from unauthorized access or theft. For more information, please refer to our comprehensive privacy policy page....

Help me with my Islandsurf.com customer service issue

Ask any question you have about Islandsurf.com customer service. We will do our best to get you answers right away.
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