What is your return/exchange policy?

Our return/exchange policy at Icebox Bakers/Mrs. Feldman's is designed to ensure your satisfaction with our products. If you are unsatisfied with your purchase, we offer exchanges or refunds within 7 days of the original purchase date. To be eligible for a return or exchange, the product must be in its original condition and packaging. Please provide proof of purchase when returning or exchanging an item. For hygiene reasons, we cannot accept returns or exchanges on perishable food items, but if there is an issue with their quality, please reach out to our customer service team. We strive to address any concerns promptly and make it right for you. Please contact our customer service team for further assistance with returns or exchanges.