What is your refund policy?

Asked 6 months ago
Our refund policy aims to ensure customer satisfaction and fairness. If you are unhappy with your purchase from I Luv Studios, we offer a 30-day money-back guarantee. Please contact our customer support team to initiate the refund process. We will require the original proof of purchase, and the product must be returned in its original condition and packaging. Note that certain items may be exempt from our refund policy, such as digital downloads or personalized products. Shipping and handling charges are non-refundable. We strive to process refunds within 7-10 business days of receiving the returned product. Our goal is to provide a hassle-free experience for our customers if they have any concerns or are not completely satisfied with their purchase.
Answered Nov 2, 2023

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