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How Do I Recover My Hacked Hotmail Account?

In a nutshell: Hotmail accounts are commonly hacked by hackers who gain access to confidential user information. Spam, fraud, and identity theft are three problems users face when attempting to regain control of their accounts. While 2FA and other security methods are intended to protect personal and business Microsoft accounts, some users still have trouble signing in or may notice unauthorized changes to information such as email addresses or passwords. Therefore, you must keep your account current and use reliable methods to protect your data from hackers intending to commit unlawful activities. Microsoft may also need additional verification before you start the process.

Introduction

Hotmail accounts are commonly hacked by hackers who gain access to confidential user information. Spam, fraud, and identity theft are three problems users face when attempting to regain control of their accounts. While 2FA and other security methods are intended to protect personal and business Microsoft accounts, some users still have trouble signing in or may notice unauthorized changes to information such as email addresses or passwords. Therefore, you must keep your account current and use reliable methods to protect your data from hackers intending to commit unlawful activities. Microsoft may also need additional verification before you start the process.

What You'll Need

Hacking can ruin your reputation and could be difficult to prove. It can also involve the loss of specific resources and services included with your Microsoft 360 user account. However, as a loyal customer, you have the right to request help from Microsoft, especially if the issue is urgent and needs to be resolved by a specific deadline. The most effective way to start fixing your account is the Hotmail Recovery Form, which involves several key instructions designed to help you reclaim your account and security measures that restrict hackers from stealing your data. Read on for several steps to start the recovery process if your Hotmail account has been compromised.

Visit the Microsoft website and sign in to your account.

Click the Support link on the navigation bar and Account on the Account & billing drop-down menu on the next page.

How Do I Recover My Hacked Hotmail Account? (Step 2)

Scroll down and select the Get Microsoft Help for Account Billing and More link.

How Do I Recover My Hacked Hotmail Account? (Step 3)

Choose the Password Reset and Recovery link in the list on the left then Help with Account Recovery on the next page.

Scroll down, click the blue Account Recovery Form button, and fill out the required information in each text box.

Submit your form inquiry.

Conclusion

Unfortunately, since Hotmail is a Microsoft product, an individual customer service department is non-existent for the email client provider. The best way to get assistance for technical issues is to contact a Microsoft representative. While support specialists are only available to assist customers 8-10 hours per day, you can initiate communication with a professional during business hours. One efficient contact method many Microsoft users rely on is the company’s toll-free phone number or the opportunity to schedule an appointment at their convenience. Remember, the average hold time is 1 to 2 minutes, depending on the customers waiting in the queue.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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Updated 15 days ago
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