Can I Cancel My Order and Get a Refund?

Asked 6 months ago
Yes, you can cancel your order and receive a refund from Gap. If you wish to cancel your order, it is important to do so as soon as possible after placing it. You can initiate the cancellation process by contacting our customer service team via phone or email. Please have your order details handy when reaching out to us. Gap will assess your cancellation request and determine if it can be accommodated based on the order status. If your request is approved, a refund will be issued to the original form of payment used for the purchase. The refund process may take a few business days to complete. Keep in mind that once an order has been shipped, it cannot be canceled and you may need to return the item for a refund instead.
Answered Nov 1, 2023

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Gap?

If you need to call Gap customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Gap

Gap

Find a list of many popular Gap questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call GapGap Customer Service FAQAsk a Question
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!