What if I receive a damaged or defective product from Fisher-Price.com?

If you receive a damaged or defective product from Fisher-Price.com, we apologize for any inconvenience caused and will strive to resolve the issue promptly. Please contact our customer service team at [insert contact information] within [insert timeframe] days of receiving the product. Our dedicated team will guide you through the return or replacement process. We may request supporting documentation or photographs to assess the damage or defect. Once the return is initiated, we will provide instructions for packaging and shipping the item back to us. Upon receiving the damaged or defective product, we will assess it further and offer a replacement or issue a refund. We appreciate your understanding and cooperation in resolving any product-related concerns.