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Etnies.com Customer FAQ

Top Answers & How-to Guides

How do I Contact Etnies.com Customer Service?

The question we are asked most often is about how to talk to Etnies.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the Etnies.com privacy policy?

The Etnies.com privacy policy is designed to ensure the protection of personal information provided by users of our website. We are...
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Returns and Exchanges

How do I return or exchange an item?

To return or exchange an item, please make sure it is unworn, in its original packaging, and within 30 days of purchase. Complete the...
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Store Locations

Where can I find Etnies retail stores?

Etnies retail stores can be found all over the world. Our store locator on the website is the best tool to find the nearest Etnies...
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Payment Methods

What payment methods are accepted on Etnies.com?

Etnies.com accepts various payment methods to offer flexibility and convenience to our online shoppers. We currently accept major credit...
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Order Tracking

Can I track my order?

Yes, you can track your order on Etnies.com. Once your order has been shipped, you will receive a confirmation email with a tracking...
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Warranty Policy

What is the warranty policy for Etnies products?

Etnies stands by the quality of its products and offers a warranty policy to provide customers with peace of mind. Our warranty covers...
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International Shipping

Do you offer international shipping?

Yes, we proudly offer international shipping for customers all around the world. At Etnies.com, we understand that our products are...
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Order Modifications

Can I cancel or modify my order after it has been placed?

Unfortunately, once an order has been placed on Etnies.com, it cannot be canceled or modified. This is because our automated system...
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Sizing Guide

What is the sizing guide for Etnies footwear?

At Etnies, we understand that finding the perfect fit is essential for your comfort and satisfaction. To help you choose the right...
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Vegan-Friendly

Are Etnies shoes vegan-friendly?

Yes, Etnies offers a range of vegan-friendly shoes. Our commitment to ethical and sustainable practices extends to our footwear collection,...
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Gift Cards

Do you offer gift cards?

Yes, Etnies.com offers gift cards for purchase. Our gift cards are a perfect way to surprise and treat your loved ones with a thoughtful...
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Privacy Policy

What is the Etnies.com privacy policy?

The Etnies.com privacy policy is designed to ensure the protection of personal information provided by users of our website. We are...
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Help me with my Etnies.com customer service issue

Ask any question you have about Etnies.com customer service. We will do our best to get you answers right away.
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