Can I cancel or edit my order after it has been placed?

Asked 6 months ago
Yes, you can cancel or edit your order after it has been placed, but only if it hasn't been processed and shipped yet. To cancel or make changes to your order, please contact our customer service team immediately with your order number and specific instructions. We will do our best to accommodate your request. However, if your order has already been processed and shipped, it cannot be canceled or modified. In such cases, you may need to wait for the package to arrive and then return it following our return policy guidelines for a refund or exchange. Please note that any customized or personalized items cannot be canceled or modified once the order has been placed.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to contact Ellajean.com?

If you need to talk to Ellajean.com customer service, now that you have the answers that you needed, click the button below.
Contact Ellajean.com

Ellajean.com

Find a list of many popular Ellajean.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Ellajean.com Customer Service FAQAsk a Question
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!