Can I cancel or modify my order after it has been placed?
Asked a year ago
Once an order has been placed with East Coast TVs, cancellation or modification becomes more complex. We strive to accommodate our customers' needs, but it is crucial to act swiftly. Generally, cancellations or modifications must be requested within 24 hours of placing the order. Additionally, if the product has already been shipped or is in the process of being shipped, cancellation may not be feasible. In such cases, customers can utilize our return policy and initiate a return once they receive the item. However, it is important to note that applicable restocking fees may incur. Contact our customer service promptly to discuss your specific situation, and we will do our utmost to assist you.
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