Can I return or exchange a product?

Yes, customers have the option to return or exchange a product purchased from Ddara.com. We understand that sometimes things may not meet your expectations. To initiate a return or exchange, simply contact our customer service within 30 days of receiving your item. Ensure that the product is in its original packaging and unused condition. Our dedicated team will guide you through the process and provide a return shipping label if necessary. Please note that certain items, such as beauty products, personalized items, and perishable goods, are non-returnable for hygiene reasons. Once we receive the returned item, we will process your refund or exchange promptly. At Ddara.com, we strive to ensure customer satisfaction by offering a hassle-free return and exchange policy.