What is your return policy?
Our return policy at Bluebanana.com is designed to ensure complete customer satisfaction. We offer a hassle-free return policy that allows customers to return any product within 30 days of receipt for a full refund. To initiate a return, customers can simply contact our customer service team via email or phone, providing the order details and reason for return. We accept returns for items that are in their original condition, unworn, and with all original tags attached. However, certain items such as intimate wear and customized products may not be eligible for return due to hygiene and personalization reasons. We strive to process all refunds promptly, usually within 5-7 business days from receiving the returned item. At Bluebanana.com, customer satisfaction is our top priority, and we aim to provide a smooth and convenient return process.
Answered May 3, 2024
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