How Do I Enroll in Online Banking with Bank of America?
While opening a Bank of America account is simple, you must enroll to access specific banking benefits. If you're an existing Bank of America customer and haven't enrolled in online banking, follow these quick, step-by-step instructions to activate the feature.
Bank of America Enrollment Policy
Bank of America requires all account holders to sign up for online banking. Customers must use information such as an email address to enroll in internal and external transfers. Mobile privileges are only available to individuals who provide a valid account number, mainly to verify their customer status.
In some cases, Bank of America may request information in addition to legal documents. Customers are only allowed up to five attempts to sign in with their login ID and passcode. If they fail to enter valid credentials, they will experience a block on their account as a security measure. Alternatively, they must visit a local institution to verify their identity and resolve the issue.
How to Enroll in Bank of America Online Banking
- Visit the official Bank of America website at https://www.bankofamerica.com
- Choose "Enroll, then provide your SSN and account number.
- Click "Continue, then type your online ID and passcode.
- Check your inbox for an email message confirmation to complete the enrollment process.
You can also use the mobile app to create an online banking account:
- Open the Bank of America app and tap "Enroll."
- Type the last six digits of your account number, then your SSN or TIN.
- Select "Continue," then create your ID and passcode.
- Visit your email inbox, search for the verification message, then tap to confirm.
Contacting Bank of America
The fastest method to get assistance from a Bank of America representative is the customer service phone line. While you may have to wait at least 24 minutes for the next available contact, you can rely on a specialist to answer your questions or troubleshoot any technical issues.
If you prefer live chat communication, you can connect with an agent via instant message. Typically, customers only have to wait an average period of one minute for assistance. There are representatives on standby during business hours to help you enable Bank of America mobile payments.
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