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Ballard Designs Customer FAQ

Top Answers & How-to Guides

What is Ballard Designs's Phone Number?

The question we are asked most often is about how to talk to Ballard Designs customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I request a fabric swatch before ordering?

Yes, you can request a fabric swatch before placing an order with Ballard Designs. We understand the importance of being able to see...
Ask any question you have about Ballard Designs customer service, get an answer now.
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Ordering

How do I place an order?

To place an order with Ballard Designs, simply browse the website and add items to your cart. When you are ready to checkout, click...
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Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed with Ballard Designs. However, it is important to note that the ability...
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Returns

How do I return an item?

To return an item to Ballard Designs, simply follow the instructions on our website or contact our customer service team for assistance....
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What is your return policy?

Our return policy at Ballard Designs strives to ensure customer satisfaction. We offer a 100% satisfaction guarantee, allowing our...
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Newsletter

How do I sign up for the newsletter?

To sign up for our newsletter, simply visit our website and scroll down to the bottom of the page. You will see an option to enter...
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Payment

What payment methods do you accept?

At Ballard Designs, we offer a variety of convenient payment methods to suit our customers' needs. We accept all major credit cards,...
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Shipping

Do you offer international shipping?

Yes, Ballard Designs offers international shipping to select countries. We understand that our customers may be located outside of...
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Tracking

Can I track my order?

Yes, you can track your order with Ballard Designs. Once your order has been processed and shipped, you will receive a confirmation...
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Promotions

Do you offer promotional discounts or coupons?

Yes, Ballard Designs occasionally offers promotional discounts or coupons. These special offers are designed to provide customers with...
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Warranty

What is the warranty on your products?

At Ballard Designs, we stand behind the quality of our products and offer a generous warranty. Our warranty varies depending on the...
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Store Location

Do you have a physical store location?

Yes, we have physical store locations across the United States. At Ballard Designs, we believe that seeing and experiencing our products...
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Fabric Swatch

Can I request a fabric swatch before ordering?

Yes, you can request a fabric swatch before placing an order with Ballard Designs. We understand the importance of being able to see...
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Help me with my Ballard Designs customer service issue

Ask any question you have about Ballard Designs customer service. We will do our best to get you answers right away.
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