What if my package is lost or damaged during shipping?

If your package is lost or damaged during shipping, we have you covered. Bagthehabit.com takes full responsibility for any lost or damaged packages in transit. We understand that accidents happen, and we strive to provide a hassle-free experience for our customers. In the event of a lost package, we will promptly initiate an investigation with the shipping carrier to track down the whereabouts of your order. If the package is confirmed lost, we will either issue a full refund or send a replacement item, depending on your preference. For damaged packages, please reach out to our customer support team with photo evidence of the damage, and we will quickly resolve the issue for you. At Bagthehabit.com, your satisfaction is our top priority, and we are committed to ensuring a smooth shipping experience.