What is your policy on food allergies?

Asked 6 months ago
At A&W Food Services of Canada Inc., we take food allergies seriously and prioritize the safety and well-being of our guests. We strive to provide accurate and up-to-date information about allergens in our menu items. However, we cannot guarantee the absence of allergens due to cross-contamination in our kitchen. We strongly encourage individuals with food allergies to inform our team members before placing an order, allowing us to accommodate their needs and provide appropriate recommendations. Guests can also find allergen information on our website and in-store brochures. Our staff is trained to handle allergen-related orders and procedures to reduce the risk of cross-contact. If you have specific concerns or require further information regarding allergens, we urge you to contact our customer support team for personalized assistance.
Answered Nov 1, 2023

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