Contact Playstation

The best of the 4 ways to get in touch with Playstation by GetHuman

Playstation Phone Number
800-345-7669 · Обслуживание клиентов
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Playstation rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Playstation Live Chat
Playstation customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Playstation:

Im trying to pay for my ps plus with the money that is on my card and it is not working
I Got platinum of dark souls * you didn't send me pkatinum theme*All my friends got it
Bought a ps* card and some of the code is scratched off cannot read
i was setting up a psn account for someone in my family*and once i finished it told me...
cant join a friend on minecraft. When trying to join it says "unable to connect. Tried...
someone has activated my account and i cant do deactivate all accounts
I got logged out of my account and then when I tried resetting my password it asked for...
Chargeback issues. Just want to pay of amount due to psn to lift suspension
Yesterday i was playing FIFA ** and everything was ok, but now it starts and crashes in...
So I accidentally bought the Chinese and Korean version instead of the English version...
Ich l*schte apex legends wegen einem fehler beim starten und wollte es neu herunterlade...
My playstation is turning on but just show wave line
My card is being used without my permission
My PlayStation has a system update issue
I have a new number and my accounts keeps sending a verification code to old phone but...
More customer issues

Help me with my issue

Playstation contact information - compared

Above are our top recommendations for how to contact Playstation, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Playstation by looking at which ones are the fastest and which ones other customers recommend the most for solving Playstation customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Playstation across the following mediums: Phone, Web, Twitter, Chat.

Phone number / contactWaitVotes
800-345-7669
Обслуживание клиентов
2 минут574
Online Help
Обслуживание клиентов
<10 часов2571
@AskPlayStation
Обслуживание клиентов
55 минут1523
Live Chat
Обслуживание клиентов
21 минут1576

Does GetHuman work with Playstation?

GetHuman does not work directly with Playstation's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Chat with an Expert Instead

We partner with a California-based expert help company to provide you with tech support experts 24/7. Enjoy a $1 one-week trial membership and get help from a real support technician now.
Talk To An Expert

Contacting Playstation at a Glance

Contacting Other Companies

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!