Contact Optimum

The best of the 10 ways to get in touch with Optimum by GetHuman

Optimum Phone Number
888-276-5255 · Обслуживание клиентов877-584-2495 · New Customers
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Optimum rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Optimum Live Chat
Optimum customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Optimum:

No internet in the house problem for * days
I am a former employee, Rosemary Eller, and can not access my HSA account which has a b...
I would like to cancel my account. The account number is **************
I want to speak to a phone representative regarding my DVR not working for * days.
We currently have internet, phone and TV. The TV is completly out. The phones and ine...
I am disabled need cable box picked up from optimum people
Service interruption , need help from customer service agent about technical issues .
Optimum came to install cable boxes and they did not have the wires*cables need to sche...
I need to pay my bill. My services are suspended. I need to speak to a representative
Ned service appt. They came to install and didn’t have cables
I have no cable from yesterday
I’m paying too much I need to cancel service
How do I display the time on altice mini box
Taped shows on CBS last night on the Multi-Room DVR but could not access them. What com...
I am at a work location that shares wifi. I am trying to connect a plans printer and a...
More customer issues

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Optimum contact information - compared

Above are our top recommendations for how to contact Optimum, including their top phone number and live chat options. Below you can compare and contrast the 10 ways to contact Optimum by looking at which ones are the fastest and which ones other customers recommend the most for solving Optimum customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Optimum across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
Обслуживание клиентов
7 минут1894
новые клиенты
<1 мин1571
Обслуживание клиентов
<1 мин2322
Обслуживание клиентов Cablevision
2 минут1604
Обслуживание клиентов
38 минут947
26 минут1124
Переезд и изменение адреса Консьерж
<1 мин234
Новый клиент Консьерж
2 минут228
Обслуживание клиентов
<2 часов2790
Международная служба поддержки клиентов
14 минут2659

Does GetHuman work with Optimum?

GetHuman does not work directly with Optimum's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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