Contact Mercari

The best of the 5 ways to get in touch with Mercari by GetHuman

Mercari Phone Number
888-325-2168 · Обслуживание клиентов
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Mercari rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Mercari Live Chat
Unfortunately, Mercari does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Mercari:

I ordered two different purses one had a wallet one did not no actually they both had w...
The they canceled my order after they accepted it and I don't have any reason why
I can’t add a Mastercard gift card I received. I’d like to add it to my form of payment...
I’m trying to list an item and I get the message that I need to add a card for instant...
Good morning, I communicated with you all a few days ago explaining the reason I cancel...
Accised of selling used underwear with INFANT DRESSES - THEY ARE DIAPER ****COVERS***
I bought a fishing reel on here this morning at * am and within an hour the seller canc...
Hi I am trying to ship a package and use the QR code but it is not working at the post...
There is absolutely no new items in the past multiple days on Mercari in my local area...
Hi I still not got the payment through my direct deposit and mercari said to ship the i...
Do you guys keep asking me asking me for more money and I don’t have more money I liter...
Hi. There is a dale going on when you get a coupon for listing a certain amount of item...
I sold an item but ended up in the icu in hospital and my item is delayed. The customer...
Hello, I need to cancel my account. My user ID is *********. The account name is finder...
Customer ordered something my tracking it doesn't tell me where the **** they live it j...
More customer issues

Help me with my issue

Mercari contact information - compared

Above are our top recommendations for how to contact Mercari, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Mercari by looking at which ones are the fastest and which ones other customers recommend the most for solving Mercari customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Mercari across the following mediums: Phone, Web, Email, Twitter, Facebook.

Phone number / contactWaitVotes
888-325-2168
Обслуживание клиентов
7 минут244
https://www.mercari.com/help_center/
Обслуживание клиентов
<11 часов60
contact@mercari.com
Обслуживание клиентов
<7 часов397
@mercari_app
Обслуживание клиентов
12 минут373
facebook.com/MercariApp/
Обслуживание клиентов
16 минут374

Does GetHuman work with Mercari?

GetHuman does not work with Mercari's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Mercari at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Mercari's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Chat with an Expert Instead

We partner with a California-based expert help company to provide you with tech support experts 24/7. Enjoy a $1 one-week trial membership and get help from a real support technician now.
Talk To An Expert

Contacting Mercari at a Glance

Contacting Other Companies

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!