Contact Macy's

The best of the 9 ways to get in touch with Macy's by GetHuman

Macy's Phone Number
800-289-6229 · Обслуживание клиентов
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Macy's rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Macy's Live Chat
Unfortunately, Macy's does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Macy's:

please call me at ***-***-**** concerning an incident at your Aventura store
Never received my order for Rainbow High doll closet with clothes. Contacted delivery c...
I have been waiting for my new credit card in the mail. It's been a month. I received m...
I didn't receive my order
Do I need to mail back the broken pieces *of the Santa's.
I have paper checks Macys sent me to serve as payback due to my inadvertent overpayment...
I had some paper credit $$ from when I over paid my credit card. I tried to use these...
Ordered * Santa’s they just arrived today, broken?
I need to use a gift card for an order that I already paid with my own credit card.
I am trying to get receipts for some old orders. Purchase History on says "We...
When am I going to receive my order ***********. My name is Kathryn Wilson. It was supp...
Price adjustment on recent order. Items now on sale at a better price.
Need to speak about address on bill
I received a happy returns card instead of a credit on my credit card. I do not want th...
More customer issues

Help me with my issue

Macy's contact information - compared

Above are our top recommendations for how to contact Macy's, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Macy's by looking at which ones are the fastest and which ones other customers recommend the most for solving Macy's customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Macy's across the following mediums: Phone, Email, Web, Facebook, Twitter.

Phone number / contactWaitVotes
Обслуживание клиентов
10 минут770
Комиссия по безопасности потребительских товаров
2 минут81
Служба поддержки клиентов
38 минут148
Корпоративные офисы
10 минут394
Обслуживание клиентов
<10 часов240
Служба поддержки клиентов
38 минут144
Online Help
Обслуживание клиентов
<39 часов168
Обслуживание клиентов
2 минут403
Обслуживание клиентов
2 минут377

Does GetHuman work with Macy's?

GetHuman does not work with Macy's's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Macy's at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Macy's's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!