Contact Juul
The best of the 2 ways to get in touch with Juul by GetHuman
Juul Live ChatUnfortunately, Juul does not offer live chat as a channel for customer service at this time.
Recent reasons customers contacted Juul:
Placed an order on May **st. It is now June *nd and it still says processing? Last time...
Bought two device kits that will not work with pods. They charge and light up fine but...
My auto-ship order number: A**********Shipping label generated. Awaiting pickup*Problem...
My product says it was delivered but I didn’t receive it. I didn’t get a knock on my do...
I HAVE BEEN CHARGED FOR MY ORDER BUT IT WAS NEVER DELIVERED. PLEASE HELP ME OUT.
Sometimes when I buy the Virginia tobacco *% the liquid comes out really dark yellow an...
Having problem charging my juul. Have let it charge overnight but it won't light up. I...
A "***" store in DENVER COLORADO is selling Juul Devices that do not work at all..i. Bo...
I returned a Jull device in a package sent by Jull to exchange under warranty. However...
Please call I am locked out of my account. I know I have the right PW...
My auto ship order of ********** was never delivered. It was ***.$ order. Please rectify.
I bought a starter kit and want my full refund.
I just went and bought a pack of *% mango juul pods and the first one leaked right out...
Want to add to my next auto ship....from two packages to three packages
Where is my order? I ordered it on December * ****
More customer issuesHelp me with my issue
Juul contact information - compared
Above are our top recommendations for how to contact Juul, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Juul by looking at which ones are the fastest and which ones other customers recommend the most for solving Juul customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Juul across the following mediums: Phone, Web.
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