Contact DHL

The best of the 3 ways to get in touch with DHL by GetHuman

DHL Phone Number
800-225-5345 · Обслуживание клиентов
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  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real DHL rep
  • Pro tips & talking points
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DHL Live Chat
Unfortunately, DHL does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted DHL:

I am waiting for a mail delivery AND i would like the address changed to, **** south *r...
I need help with my order, it says that its on hold
i want help to speak to an representative
My package was marked as delivered but it never showed up at or near my address. I’ve h...
Package delivered to wrong location that I dont know where it is.
Order ********** has the wrong address. the parcel must be delivered to the address...
Trying to see if they can see my application
Waiting for a package I had to pay a waybill. I paid the bill and now they won’t send t...
I have not received my order. Last tracking information update was ********
Shipment on hold in colombia
Delivery guy won’t deliver my package won’t release the tracking number and is charging...
Delivery guy will not release tracking number or deliver package has charged me over...
missed a shipment and I'm unable to update it online because I'm not receiving the text...
Package update stated no one was home but a driver never stopped by.
More customer issues

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DHL contact information - compared

Above are our top recommendations for how to contact DHL, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact DHL by looking at which ones are the fastest and which ones other customers recommend the most for solving DHL customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact DHL across the following mediums: Phone, Web.

Phone number / contactWaitVotes
Обслуживание клиентов
84 минут124
Global Mail Customer Service
2 минут326
Online Help
Обслуживание клиентов
<2 часов394

Does GetHuman work with DHL?

GetHuman does not work with DHL's customer support operations, directly or in any other way. GetHuman has no partnership or relation to DHL at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check DHL's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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