Contact Amazon

The best of the 7 ways to get in touch with Amazon by GetHuman

Amazon Phone Number
888-280-4331 · Обслуживание клиентов
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  • Pro tips & talking points
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Amazon Live Chat
Amazon customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Amazon:

I called last week because I've been getting double charged for my Amazon prime for MON...
Amazon's website is showing shipments of items I never ordered, or that have already be...
Hello Amazon Team,*I'm emailing due to an issue with an item I've tried to order twice...
About Order * ***-*******-*********The package was just left on the doorstep, no knock...
got a ramdom phone call*implying that I would be billed*for amazon prime **returned an...
Amazon shows I have two accounts and I only show one. How to fix?
ok Iam trying to get my *g fire stick hook up on my tv ihave a account but having troub...
I received an item I did not order. It was correctly addressed to me. Also it was a p...
Received auto brush even though cancelled. I was not charged. Order...
FIRESTICK *K IS NOT ANSWERING TO ALEXA COMMANDS. WHAT SHOULD I DO?
I want to cancel my prime
I received a shipping confirmation, allegedly from you, that indicated that my order ha...
Dear Sir * Madam,**I had already send my Request for a Custom Made Dirndl Dress to the...
From * Gift cards I could only redeem * because on the *nd one a part of the tear of st...
Please advise about continuing to receive packages from Amazon that I didn't order. Add...
More customer issues

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Amazon contact information - compared

Above are our top recommendations for how to contact Amazon, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Amazon by looking at which ones are the fastest and which ones other customers recommend the most for solving Amazon customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Amazon across the following mediums: Phone, Email, Chat, Web, Facebook, Twitter.

Phone number / contactWaitVotes
888-280-4331
Обслуживание клиентов
3 минут2437
cis@amazon.com
Обслуживание клиентов
<10 часов2139
Live Chat
Обслуживание клиентов
3 минут999
Online Help
Обслуживание клиентов
<6.85715 часов1718
facebook.com/Amazon
Обслуживание клиентов
10 минут2755
@amazon
Обслуживание клиентов
6 минут2604
Online Help
Обслуживание клиентов
<2 часов2596

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