Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress Справка по обслуживанию клиентов онлайн
Лучший способ решить проблему с AliExpress обслуживанием клиентов - обратиться в их службу поддержки. Нажмите или нажмите на ссылку выше, и мы посоветуем вам, как лучше всего туда добраться. Сообщение о вашей конкретной проблеме на этой странице также поможет нам быстрее перейти на нужную AliExpress страницу помощи.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

I'm looking for steering pump for Toyota Camry *.*igl ****
Am a new user on AliExpress who opened customer's account recently . Sadly after some h...
I ordered a product on **th November, paid Ali Pay. I have not received confirmation on...
This is my order tracking number ****************, I have not received any what I order...
They keep showing * different addresses on my invoice on the one it says **** Meave ave...
Hallo guten Tag**Ich habe etwas mit AliExpress bestellt. Gerade ist mehr als ** Stunde...
I accidentally clicked confirm order when I haven't received it, and I cannot find any...
Hello. I cannot find ma ordernumber in my account. I just have one account. The order h...
i am not receive verification code to my phone(**************) and to my email...
hi i cannot change my adress dates to "Vincent Weickert, Altmarkt **a, ***** L*bau, GER...
i ordered a car radio for kia picanto morning but my account was off so i transferred...
Hello ! I found you the address of the association that you can contact in connection...
Is their COD on ali express because i dont have any bank acc i, am a student
Is their COD on aliexpress because i dont have any bank acc or debit card something bec...
More customer issues

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AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.

Phone number / contactWaitVotes
Online Help
Обслуживание клиентов
<6 часов254
Live Chat
Обслуживание клиентов
13 минут239

Does GetHuman work with AliExpress?

GetHuman does not work with AliExpress's customer support operations, directly or in any other way. GetHuman has no partnership or relation to AliExpress at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check AliExpress's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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